Privacy protection

Echoes Boutique Hotel & Restaurant, Blue Mountains respects the privacy of every individual who visits our websites and protecting the privacy and personal data of our visitors is of the utmost importance to us. This policy establishes how we handle the information we learn about you when you visit our websites.

This information will not be disclosed to anyone outside of Echoes and such third parties that we engage from time to time to provide services to our visitors (including but not limited to third party internet sites and payment collection agents).

Your personal information will be treated in accordance with the legal provisions under Australian law concerning data protection. You have the right as an individual to find out what information we hold about you and make corrections if necessary; you also have the right to ask us to not use the nformation. We will make all practical efforts to respect your wishes (subject to any overriding legal obligations).

In order to provide multiple access points to the services and products we offer, Echoes operates directly, or through its affiliates or service providers, many websites. Any of these websites may ask for and collect personally identifiable information in order to enhance your experience and provide you with relevant information.

The terms of this privacy policy may be changed by the Echoes Resort from time to time. Changes will be displayed on echoeshotel.com.au.

 

1. Echoes Boutique Hotel & Restaurant

A. We collect information to:

• Help us create content that is relevant to our visitors;

• Make improvements to our websites;

• Assess and help us understand general trends and patterns relating to our business;

• Enable us to compile anonymous, aggregated statistics that allow us to understand how users use our websites and to help us improve the structure of our website;

• Enable you to make reservations on-line.

 

B. In general, you can browse Echoes Boutique Hotel and Restaurant  (echoeshotel.com.au) Website without disclosing any information about yourself. If you visit an Echoes Resort Website to read or download information, we collect and store only the information that is automatically recognized (via cookies).

If you choose to give any member of the Echoes Resort personal information via the internet – for example, your name and e-mail address to respond to a particular query, it is our intent to let you know how we will use that information. If you tell us that you do not wish us to use any such information as a basis for contact with you, we will respect your wishes.

 

2. Personal Information

A. You can ask us whether we are keeping personal information about you and you can ask to receive a copy of that personal information.

Before sending you any personal data, we will ask you to provide proof of your identity. If you are not able to provide proof of your identity, we reserve the right to refuse to send you any personal data. We will respond as quickly as we can to your requests for details of personal information we hold about you.
 

B. Please notify us of any changes or to be deleted by contacting us at:

- Telephone: +61 (0) 2 4782 1966
- Fax +61 (2) 4782 3707
- Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it

The postal address is:
3 Lilianfels Avenue
Katoomba NSW 2780
Australia

 

C. Echoes Boutique Hotel & Restaurant holds information for as long as we believe it will help us to achieve our aims of understanding how we can better serve you. Subject to any legislation which might, from time to time, oblige us to store the information for a certain period of time, we will respect your wishes to correct inaccurate information or delete information.

D. We intend to protect the quality and integrity of your personal information. Echoes stores personal information in a secure environment protected by a combination of physical and technical measures. We will continue to enhance our security procedures, as new technology becomes available. There is no general public access to visitor’s personal information.
The personal information you give to us when making a payment on-line to us in encrypted before you conduct your transaction, using appropriate secure technology.

 

3. Policy for Protecting the privacy of children using echoeshotel.com.au

A. Echoes Boutique Hotel & Restaurant website is not aimed at children. We never collect or maintain information from those visitors to our websites who we actually know are under the age of 14 without first obtaining verifiable consent from a parent or legal guardian. Upon written request (with supporting proof of identity), parents (or legal guardians) may ask to review their child’s information or request that it be deleted.